Refund policy
At Nextaroi, customer satisfaction is important to us. If you are not satisfied with your purchase, please contact our customer support team to discuss your return.
1. Return Period
30 days of receiving your order. Contact info@nextaroi.store.
2. Return Conditions
Original condition, unused where applicable, original packaging where reasonably possible, and order information. Damage from misuse, negligence, or improper handling may not qualify.
3. How to Request a Return
Email: info@nextaroi.store
Phone: +447938521811
Please provide your order number and reason. Don’t send items to the business address unless instructed.
4. Refunds
We will inspect the returned product. If approved, the refund will be issued to the original payment method. Please allow several business days for processing.
5. Damaged or Incorrect Orders
Contact us as soon as possible. Photos and other information may be requested. We may provide a replacement, repair, refund, or another appropriate resolution.
6. Exchanges
Contact our support team. Exchanges are subject to availability.
7. Cancellation Requests
Contact us as soon as possible. We will make reasonable efforts to cancel an order before it is processed or dispatched. After dispatch, the normal return procedure applies.
8. Contact
Nextaroi
2 Parade Square
Lostwithiel, England PL22 0DX
United Kingdom
Email: info@nextaroi.store
Phone: +447938521811